Customer Care Executive

PRANEET KAUR (elevate X solutions) wants to bring on a Customer Care Executive for its Sector 18 - Gurgaon, Delhi team. There are 20 open positions. Salary is up to ₹25,000/month.

Employer’s description

Job Title: Customer Care Executivejob Description:We Are Looking For A Customer Care Executive To Handle Customer Interactions, Resolve Queries, And Support Sales Activities. The Ideal Candidate Should Have Good Communication Skills And A Customer-Focused Approach.Key Responsibilities:Handle Inbound And Outbound Customer Calls Professionally. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• Someone patient and calm under pressure

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Your responsibilities

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.

Job at a glance

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Job type: Full time
• Work mode: On-site

Apply today and take the next step in your career with PRANEET KAUR (elevate X solutions).