Chat Support Executive

Precise Research Solutions has an opening for a Chat Support Executive based in Sector 48 - Gurgaon, Delhi. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Night Shift Only Is Available-: Timings 9Pm-6Am Monday-Friday.

Day-to-day work

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹17,000 – ₹25,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Verbal communication, Complaint handling, Active listening, CRM tools
• Basic English
• Freshers can apply
• Night shift
• You are calm under pressure and patient

Position details

• Location: Sector 48 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Interview: 12 pm - 9:00 PM | Monday to Friday
• Working hours: 9 PM - 6 AM | Monday to Friday
• Vacancies: 30
• Employment type: Full time

Apply today and take the next step in your career with Precise Research Solutions.