Customer Care Representative

Looking for a Customer Care Representative role in Airoli, Mumbai? Protalk-Tech is hiring now. There are 30 open positions. The pay goes up to ₹27,000/month.

Employer’s description

Lead Generation Process, Telecalling For Real Estate.

What you get

You will be paid ₹18,000 – ₹27,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Active listening, CRM tools, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Job details

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Protalk-Tech.