Customer Care Associate

Radical Minds Technologies Private Limited is hiring a Customer Care Associate in Sector 20 - Gurgaon, Delhi. The pay goes up to ₹22,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Require Candidate Who Can Work For Us Under Sales/Customer Care Executive Profile With Responsibility For Providing Positive Customer Care Experience , Customer Inquiries And Convert Leads Into Potential Sales. Type : Inbound, Outbound | Languages : Hindi, English

Salary

The salary for this role is ₹14,500 – ₹22,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English

Key responsibilities

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Sector 20 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site

Ready to start? Upload your resume and apply to Radical Minds Technologies Private Limited today.