Chat Process Executive

Recruitic Resources is hiring a Chat Process Executive in DLF Phase 1 - Gurgaon, Delhi. There are 25 open positions. Freshers can apply. Salary is up to ₹24,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Contact Only Through Whatsapp Resume On 7982739499. Marketing | Type : Domestic, International | Languages : Bengali, Kannada, Punjabi, Marathi, Hindi, English

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Hindi, International, Kannada, Marathi and Marketing
• Basic English
• Freshers can apply
• Marketing
• Type: Domestic, International
• Languages: Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are calm under pressure and customer-first

Salary and benefits

You will be paid ₹15,000 – ₹24,000 per month.

Quick facts

• Work location: DLF Phase 1 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Shift: 24* 7 , free cabs , Hirng for tOP MNC
• Work type: On-site
• Openings: 25
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Recruitic Resources reviews applications regularly.