Chat Process Executive

Start your next role as a Chat Process Executive with Recruitiq Insys Private Limited in Sector 62 - Noida, Delhi. You can earn up to ₹18,000/month. No experience? You can still apply. The team is filling 30 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Sales, Outbound, Inbound, Domestic

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound, Domestic
• Someone patient and calm under pressure

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹13,000 – ₹18,000 per month.

Job at a glance

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work type: Office-based

Click Apply to send your profile to Recruitiq Insys Private Limited. It takes less than a minute.