Customer Care Associate

RFS Business Solutions wants to bring on a Customer Care Associate for its Salt Lake, Kolkata team. Great for first-time job seekers. There are 5 open positions. Salary is up to ₹15,000/month.

In the employer’s words

Handling Survey Calls, Must Speak Fluent Hindi Or Bengali. Must Be Able To Join Immediately. Type : Domestic, Outbound | Languages : Bengali, Hindi

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Bengali, Domestic, Hindi, Outbound
• Female Only
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Bengali, Hindi
• A calm under pressure, customer-first attitude

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Openings: 5
• Interview timings: Online
• Timings: 12:30 PM - 9:30 PM | Saturday to Thursday (Friday week off)
• Work type: Office-based

Apply today and take the next step in your career with RFS Business Solutions.