Customer Care Associate

A new Customer Care Associate role is open at Subhadrajobs Consultancy, Salt Lake, Kolkata. Great for first-time job seekers. There are 20 open positions. You can earn up to ₹16,000/month.

Note from the employer

We Are Hiring For Multiple Processes . Work Mode: Work From Office Only Eligibility: Graduates Only Experience: Both Fresher And Experienced Candidates Are Welcome Interview Salary: 15,000 20,000 Ctc Fixed Off : Sunday Time:-9.30 Am -6.30 Pm(Fixed Shift) Language:-English, Hindi, Bengali. Type : Sales, Inbound, Outbound, Mutual Funds | Languages : Bengali, Hindi, English

What you get

Compensation: ₹14,000 – ₹16,000 per month.

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Bengali, English, Hindi, Inbound, Mutual Funds, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, Outbound, Mutual Funds
• Languages: Bengali, Hindi, English
• A patient, customer-first attitude

Job at a glance

• Job location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Subhadrajobs Consultancy.