Customer Care Associate

Rohinfinity Careers wants to bring on a Customer Care Associate for its Salt Lake, Kolkata team. 21 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹18,000/month.

Employer’s description

**Urgent Hiring Banking & Sales Executive | Kolkata** Salt Lake Sector V | Immediate Joiners Preferred**Sales Executive:** 6+ Months Experience | 20K22K Ctc | 16K17.5K In-Hand | Day Shift | 40 Openings**Banking Sales:** Freshers/Experienced | 16K20K Ctc | 12.9K16K In-Hand | Day Shift**Banking Executive:** Freshers/Experience. Type : Outbound | Languages : Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Salary and benefits

The salary for this role is ₹13,000 – ₹18,000 per month.

What the job involves

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Salt Lake, Kolkata, West Bengal
• Openings: 21
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Rohinfinity Careers.