Customer Care Associate

Rmrekruit Solution Private Limited wants to bring on a Customer Care Associate for its Sector 37 - Noida, Delhi team. The team is filling 10 vacancies. No experience? You can still apply. The pay goes up to ₹18,500/month.

Employer’s description

Evaluate Risks And Determine Appropriate Insurance Coverage For Clients. Design And Implement Policies Tailored To Individual Or Business Needs. Handle Claims And Ensure Timely Settlements While Managing Customer Relationships. Interacting With Donors Existing Or Beneficiaries To Build Relation Ships , Share Project Updated And Secures Donations. Type : Inbound | Languages : English, Bengali, Punjabi

Compensation

Salary: ₹17,500 – ₹18,500 per month, based on skills and experience.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, English, Inbound, Punjabi
• Male Only
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Bengali, Punjabi
• A patient, customer-first attitude

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Sector 37 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 10

Ready to start? Upload your resume and apply to Rmrekruit Solution Private Limited today.