Customer Care Associate

Rmrekruit Solution Private Limited is looking for a Customer Care Associate to join its team in Sector 16 A - Noida, Delhi. Great for first-time job seekers. There are 4 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Ngo Interacting With Prospective Donors Existing Stakes Holders Or Beneficiaries To Build Relationships Share Project Updates And Secure Donatins Or Program Participation .Outbound Donor Calls Potentials Supporters To Introduce The Ngo Mission And Secure Unit Sponsorships Or Meal Donations Fundraising Donor Care Call Are Existing Donors To Express. Type : Inbound | Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• A calm under pressure, patient attitude

Your responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹13,000 – ₹15,000 per month.

Job at a glance

• Work location: Sector 16 A - Noida, Delhi, Delhi
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4

Interested? Apply now on BetterJobs with your resume — Rmrekruit Solution Private Limited reviews applications regularly.