Customer Care Associate

Rmrekruit Solution Private Limited has an opening for a Customer Care Associate based in New Ashok Nagar, Delhi. The pay goes up to ₹15,000/month. There are 2 open positions. No experience? You can still apply.

In the employer’s words

Ngo Interacting With Prospective Donors Existing Stakeholders Or Beneficiaries To Build Relationships Or Share Project Updates And Secure Donations Or Program Participation Outbound Ngo Secure Unit Sponsorships Or Meal Donations Fundraising Donor Calls Existing Donors To Express Gratitude Relations Follow Up Calls Call And Beneficiaries To Support. Type : Outbound | Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• You are polite and customer-first

What you will do

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Salary

You will be paid ₹13,000 – ₹15,000 per month.

Job details

• Work location: New Ashok Nagar, Delhi, Delhi
• Employment type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rmrekruit Solution Private Limited today.