Customer Care Associate

Rmrekruit Solution Private Limited wants to bring on a Customer Care Associate for its Sector 16 - Noida, Delhi team. Salary is up to ₹18,000/month. 10 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Ngo Interacting With Prospective Donors Existing Stakeholders Or Beneficiaries To Build Relationships Share Project Update And Secure Donations Or Program Participation Key Responsibilities Out Bound Donor Engagement Make Calls To Potential Supporters To Introduce The Ngo Mission And Secure Unit Sponsorships Or Meal Donations Fundraising Donor Call. Type : Outbound | Languages : English, Hindi

Day-to-day work

As a Customer Care Associate, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹13,000 – ₹18,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of English, Hindi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English, Hindi

Position details

• Work location: Sector 16 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Rmrekruit Solution Private Limited.