Customer Care Associate

Rmrekruit Solution Private Limited is hiring a Customer Care Associate in Sector 18 - Noida, Delhi. Freshers can apply. 10 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Ngo Interacting With Prosective Donors Existing Stakheholers Beneficiaries To Build Relation Ships Share Project Updates And Secure Donations Or Program Participation Out Bound Door Engagement Make Calls To Potential Supports To Introduce The Ngo Mission And Secure Unit Sponsor Ships Or Meal Donations An Thank You Calls Send Welcome Letters Term. Type : Outbound | Languages : English, Hindi

What the job involves

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English, Hindi
• A polite, calm under pressure attitude

Quick facts

• Location: Sector 18 - Noida, Delhi, Delhi
• Job type: Full time
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Rmrekruit Solution Private Limited reviews applications regularly.