Customer Support Manager

Rozgaarsetu wants to bring on a Customer Support Manager for its Sector 60 - Noida, Delhi team. The pay goes up to ₹25,000/month. Freshers can apply. The team is filling 15 vacancies.

Employer’s description

Overseeing The Customer Service Process Resolving Customer Complaints Brought Your Attention. Type : Domestic, Outbound | Languages : English, Hindi

What you will do

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹21,000 – ₹25,000 per month.

Requirements

• Open to freshers
• Education: Graduate
• Good knowledge of Domestic, English, Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi
• You are calm under pressure and polite

Job at a glance

• Job location: Sector 60 - Noida, Delhi, Delhi
• Vacancies: 15
• Job type: Full time
• Work type: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Rozgaarsetu.