Customer Care Executive

Sandha And Company has an opening for a Customer Care Executive based in Gondal Road, Rajkot. You can earn up to ₹16,000/month. The team is filling 30 vacancies.

Employer’s description

Customer Support Executive , Alternative No:9057907736. Languages : Gujarati, English, Hindi

Compensation

You will be paid ₹12,000 – ₹16,000 per month.

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Gujarati and Hindi
• No English required
• Freshers can apply
• Languages: Gujarati, English, Hindi
• A patient, customer-first attitude

Job details

• Job location: Gondal Road, Rajkot, Gujarat
• Timings: Morning and night shift Monday to Saturday
• Openings: 30
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Sandha And Company reviews applications regularly.