Customer Care Associate

Looking for a Customer Care Associate role in Airoli, Mumbai? Sarvasync is hiring now. There are 15 open positions. The pay goes up to ₹19,000/month. Great for first-time job seekers.

Employer’s description

Customer Calls Receive Karna Aur Unki Queries Resolve Karna.Credit Card, Billing, Payments, Transactions Aur Card Services Se Related Information Dena.Customer Complaints Handle Karna Aur Proper Resolution Provide Karna.Customer Details Verify Karna Aur System Mein Records Update Karna. Type : Inbound, Domestic | Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹15,000 – ₹19,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Marathi
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

What you will do

As a Customer Care Associate, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sarvasync today.