Customer Care Executive

Looking for a Customer Care Executive role in Nana Mava Road, Rajkot? Sb Plastic is hiring now. Salary is up to ₹15,000/month. Freshers can apply. There are 8 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Gujarati, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Job details

• Location: Nana Mava Road, Rajkot, Gujarat
• Vacancies: 8
• Work mode: Work from office
• Working hours: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

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