Customer Service Coordinator

Join Shree Maat Computers as a Customer Service Coordinator in Borivali West, Mumbai. You can earn up to ₹16,000/month. No experience? You can still apply.

Note from the employer

Customers Se Computers/ I.T Related Complaints Receive Karna Hai Aur Engineer Bhej Ke Problem Solve Karna Hai. Basic Excel, > 30 WPM Typing Speed, Internet Surfing | Skills Needed : Email, Computer

Pay and perks

Compensation: ₹12,500 – ₹16,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: > 30 Wpm Typing Speed, Basic Excel, Computer, Email, Internet Surfing
• Female Only
• Basic English
• Freshers can apply
• Basic Excel, > 30 WPM Typing Speed, Internet Surfing
• Skills Needed: Email, Computer
• Someone calm under pressure and customer-first

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Quick facts

• Location: Borivali West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 1
• Shift: 10 am - 7pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shree Maat Computers.