Customer Service Coordinator

Soni Infotech Systems is looking for a Customer Service Coordinator to join its team in Andheri East, Mumbai. Great for first-time job seekers. Salary is up to ₹25,000/month.

Note from the employer

Have To Handle Customer Service Calls And Assign Technician Accordingly. Languages : Kannada, English, Telugu, Tamil

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Kannada, Tamil and Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Kannada, English, Telugu, Tamil
• A calm under pressure, patient attitude

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Position details

• Work location: Andheri East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Soni Infotech Systems.