Customer Service Coordinator

Looking for a Customer Service Coordinator role in Thane West, Mumbai? Vijay Vision Cooling Solutions is hiring now. The team is filling 2 vacancies. The pay goes up to ₹32,000/month.

Note from the employer

Input And Update Data Accurately Into Systems Or Databases. Verify The Integrity Of Information And Resolve Inconsistencies. Generate Reports And Support Teams With System-Related Tasks. More Than 2 Years Experience Compulsory. | Skills Needed : Email, Computer, Tally | Advanced Excel, Internet Surfing, > 30 WPM Typing Speed

Your responsibilities

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with > 30 Wpm Typing Speed, Advanced Excel, Computer, Email, Internet Surfing, Tally
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Email, Computer, Tally
• Advanced Excel, Internet Surfing, > 30 WPM Typing Speed
• You are patient and polite

Pay and perks

Compensation: ₹22,000 – ₹32,000 per month.

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Timings: 10. AM - 7 PM | Monday to Saturday
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Vijay Vision Cooling Solutions today.