Customer Care Executive

Shunya Tattva Management Consultants wants to bring on a Customer Care Executive for its Juinagar, Mumbai team. Salary is up to ₹25,000/month. Freshers can apply. 30 candidates will be hired for this role.

Employer’s description

Handle Customer Queries, Provide Accurate Information, And Resolve Complaints Professionally Through Calls. Maintain Good Customer Relationships While Ensuring Timely And Quality Service. Languages : Hindi, English

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Job at a glance

• Location: Juinagar, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shunya Tattva Management Consultants.