Customer Care Associate

Start your next role as a Customer Care Associate with Sila Clothing in Sector 64 - Noida, Delhi. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value.

What you will do

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Active listening, Complaint handling and CRM tools
• Female Only
• Good English
• Freshers can apply
• Someone patient and calm under pressure

Position details

• Work location: Sector 64 - Noida, Delhi, Delhi
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Sila Clothing reviews applications regularly.