Customer Care Associate

Silaris Informations Private Limited is hiring a Customer Care Associate in Shadipur, Delhi. The team is filling 30 vacancies. Salary is up to ₹13,999/month. Freshers can apply.

Note from the employer

Customer Support Role Inbound Process. Type : Inbound

Day-to-day work

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Inbound
• No English required
• Freshers can apply
• Type: Inbound

Salary

Salary: ₹11,000 – ₹13,999 per month, based on skills and experience.

Quick facts

• Job location: Shadipur, Delhi, Delhi
• Vacancies: 30
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Silaris Informations Private Limited.