Customer Care Associate

Start your next role as a Customer Care Associate with Silaris Informations Private Limited in Loha Mandi Naraina, Delhi. The team is filling 30 vacancies. You can earn up to ₹13,000/month. Great for first-time job seekers.

Note from the employer

Lead Generation. Type : Inbound

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹10,000 – ₹13,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• A patient, calm under pressure attitude

Job details

• Location: Loha Mandi Naraina, Delhi, Delhi
• Work type: Office-based
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Silaris Informations Private Limited.