Customer Care Representative

Silgate Solutions Limited wants to bring on a Customer Care Representative for its Thane, Mumbai team. 30 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Employer’s description

Telecalling. Languages : Malayalam, Tamil, Telugu, Kannada, Hindi

Salary and benefits

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

What you will do

As a Customer Care Representative, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Hindi, Kannada, Malayalam, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi

Job details

• Work location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Silgate Solutions Limited.