Customer Care Representative

Silgate Solutions Limited is looking for a Customer Care Representative to join its team in Thane West, Mumbai. You can earn up to ₹22,000/month. 30 candidates will be hired for this role.

Note from the employer

Basic Computer Knowledge Good Communication Skills Salary- Fixed + Incentives. Languages : Marathi, Hindi, English

Salary

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone calm under pressure and polite

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 10 AM - 7 PM | Monday to Saturday
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30

Ready to start? Upload your resume and apply to Silgate Solutions Limited today.