Customer Care Representative

Join Smart Technology as a Customer Care Representative in S G Highway, Ahmedabad. Salary is up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Customer Care Representative. Languages : Hindi, Gujarati

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Gujarati, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, Gujarati
• Someone customer-first and polite

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Job details

• Work location: S G Highway, Ahmedabad, Gujarat
• Work type: Work from office
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Smart Technology today.