Customer Care Representative

Looking for a Customer Care Representative role in Paldi, Ahmedabad? Smart Technology is hiring now. You can earn up to ₹25,000/month.

Employer’s description

Customer Care Representative. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Day-to-day work

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, polite attitude

Job at a glance

• Work location: Paldi, Ahmedabad, Gujarat
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

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