Customer Care Representative

Join Smart Technology as a Customer Care Representative in Bodakdev, Ahmedabad. No experience? You can still apply. The pay goes up to ₹25,000/month.

Note from the employer

Customer Care Executive. Languages : English, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are patient and polite

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Work location: Bodakdev, Ahmedabad, Gujarat
• Job type: Full time
• Work mode: Work from office
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Smart Technology.