Customer Care Associate

Socialstaff India Private Limited has an opening for a Customer Care Associate based in Sector 18 - Gurgaon, Delhi. There are 10 open positions. Freshers can apply. You can earn up to ₹20,000/month.

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Active listening, CRM tools, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Position details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Socialstaff India Private Limited.