Customer Care Associate

Sookshm Information Services Pvt. Ltd. is looking for a Customer Care Associate to join its team in Sector 62 A - Noida, Delhi. The pay goes up to ₹25,000/month. The team is filling 20 vacancies.

Note from the employer

Pre-Sales Executive || Sales Executive || Customer Care Executive || Fresher. Type : Outbound, Sales | Languages : English

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales
• Languages: English
• Someone patient and calm under pressure

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Work location: Sector 62 A - Noida, Delhi, Delhi
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sookshm Information Services Pvt. Ltd. reviews applications regularly.