Customer Care Associate

Sparecare Inventory Solutions Llp wants to bring on a Customer Care Associate for its Sector 15 - Gurgaon, Delhi team. The team is filling 6 vacancies. The pay goes up to ₹22,000/month.

Note from the employer

Sales Coordinator Will Support The Sales Team By Managing Day-To-Day Sales Operations, Coordinating With Clients, Processing Orders, And Maintaining Accurate Sales Records. The Ideal Candidate Should Have Good Communication Skills, Be Comfortable Interacting With Customers, And Possess Strong Organizational Abilities. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil, English, Hindi

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Sales, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil, English, Hindi
• You are calm under pressure and polite

Job details

• Work location: Sector 15 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Vacancies: 6
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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