Customer Care Associate

Start your next role as a Customer Care Associate with Steady Career Consultants in DLF Phase 3 - Gurgaon, Delhi. You can earn up to ₹42,000/month. There are 30 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : International, Sales, Inbound

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Inbound, International and Sales
• Good English
• Freshers can apply
• Type: International, Sales, Inbound
• A polite, patient attitude

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹21,000 – ₹42,000 per month.

Position details

• Location: DLF Phase 3 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Work mode: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Steady Career Consultants today.