Customer Care Associate

Strive Business Solution is looking for a Customer Care Associate to join its team in Sector 18 - Gurgaon, Delhi. The team is filling 14 vacancies. You can earn up to ₹28,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Sales, Inbound, Domestic | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Sales, Inbound, Domestic
• Languages: Hindi, English
• You are patient and polite

Compensation

Salary: ₹20,000 – ₹28,000 per month, based on skills and experience.

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Openings: 14
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Strive Business Solution.