Customer Care Associate

Sttylette Salon And Academy is looking for a Customer Care Associate to join its team in Rohini Sector 7, Delhi. 5 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Its Samsung Mobile Service Center Need To Handle Customer Infront. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary and benefits

Compensation: ₹13,000 – ₹18,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Your responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Rohini Sector 7, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 5
• Working hours: 10:00 am - 7:30 pm | Monday to saturday
• Job type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Sttylette Salon And Academy reviews applications regularly.