Customer Care Representative

Sweet County Delights Private Limited () has an opening for a Customer Care Representative based in Bhiwandi, Mumbai. Salary is up to ₹25,000/month. The team is filling 2 vacancies. No experience? You can still apply.

Note from the employer

The E-Commerce Operations Executive Is Responsible For Managing And Monitoring Online Marketplace Operations Across Swiggy And Zomato Platforms. The Role Includes Store Status Monitoring, Complaint Management, Sales Tracking, Product Listing, Flash Sale Execution, Inventory Monitoring, And Reporting. The Candidate Will Coordinate With Stores And In. Languages : Marathi, Hindi, English

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Female Only
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A patient, polite attitude

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Job location: Bhiwandi, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sweet County Delights Private Limited ().