Customer Care Associate

Looking for a Customer Care Associate role in Pimpri Chinchwad, Pune? Talenta Manpower Services is hiring now. 20 candidates will be hired for this role. You can earn up to ₹33,000/month. Freshers can apply.

Employer’s description

Handle Inbound And Outbound Customer Calls Or Emailsresolve Customer Queries And Complaints In A Timely Mannerprovide Accurate Information About Products And Servicesmaintain Records Of Customer Interactions In The Systemensure High Levels Of Customer Satisfactionrequirements:Good Communication Skills In English (And Regional Language I. Type : Inbound, International | Languages : English

Compensation

Compensation: ₹20,000 – ₹33,000 per month.

What the job involves

As a Customer Care Associate, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Inbound, International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• You are polite and customer-first

Quick facts

• Work location: Pimpri Chinchwad, Pune, Maharashtra
• Openings: 20
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Talenta Manpower Services.