Customer Care Executive

Start your next role as a Customer Care Executive with Technocube in Manimajra, Chandigarh. The team is filling 10 vacancies. Salary is up to ₹24,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : International | Languages : English

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• A polite, calm under pressure attitude

Salary

Compensation: ₹20,000 – ₹24,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Quick facts

• Work location: Manimajra, Chandigarh, Chandigarh
• Shift: 9:00 PM - 6:00AM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Work mode: Office-based
• Interview timings: 9:30 PM - 12:00 AM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Technocube.