Customer Care Executive

A new Customer Care Executive role is open at Technotask Business Solutions Private Limited, Thane West, Mumbai. The pay goes up to ₹19,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Process Details:* Domestic Customer Process.* Candidates Will Handle Customer Queries And Assist With Sales.* Unlimited Incentive Opportunity: Candidates Can Earn Additional Incentives Based On Their Sales Performance.* Incentive Earnings Are Not Limited To A Fixed Amount And Depend On Individual Performance. Languages : Hindi, English

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Pay and perks

You will be paid ₹18,000 – ₹19,000 per month.

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Job details

• Location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Technotask Business Solutions Private Limited.