Customer Care Executive

Start your next role as a Customer Care Executive with Temerity Careers Private Limited in Dombivali, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

Note from the employer

Pure Customer Care / No Call Centre. Type : Inbound, Domestic, Outbound, Sales, International

Day-to-day work

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, International, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales, International
• You are patient and polite

Job at a glance

• Location: Dombivali, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Temerity Careers Private Limited reviews applications regularly.