Customer Care Associate

The-Connections ITES Business Services Pvt. Ltd. is looking for a Customer Care Associate to join its team in Swargate, Pune. The team is filling 25 vacancies. You can earn up to ₹15,000/month.

Note from the employer

Cutomer Care In Bpo. Type : Inbound, Domestic, Outbound | Languages : Gujarati, Hindi, Marathi

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, Gujarati, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Gujarati, Hindi, Marathi
• A polite, calm under pressure attitude

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Swargate, Pune, Maharashtra
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — The-Connections ITES Business Services Pvt. Ltd. reviews applications regularly.