Customer Care Associate

Travel Imperial world wants to bring on a Customer Care Associate for its Subhash Nagar, Delhi team. The pay goes up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

Fixed Salary. Type : Outbound, Domestic

Salary and benefits

You will be paid ₹13,000 – ₹30,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Requirements

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Domestic, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Someone customer-first and polite

Job details

• Location: Subhash Nagar, Delhi, Delhi
• Work mode: On-site
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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