Customer Care Representative

Tvc Media And Promotion Pvt. Ltd. wants to bring on a Customer Care Representative for its Ghatkopar West, Mumbai team. Great for first-time job seekers. 2 candidates will be hired for this role. You can earn up to ₹18,000/month.

Note from the employer

Tele Service To Register The Company In Our Website, Customer Service. Marketing | Languages : English, Hindi

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹12,000 – ₹18,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: English, Hindi
• You are customer-first and polite

Quick facts

• Work location: Ghatkopar West, Mumbai, Maharashtra
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 10:30 AM - 6:30 PM | Monday to Friday , 10.30 am to 4pm : Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Tvc Media And Promotion Pvt. Ltd. reviews applications regularly.