Chat Process Executive

United Healthcare has an opening for a Chat Process Executive based in Janakpuri, Delhi. Salary is up to ₹15,000/month. 2 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English, Hindi

What you will do

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• A customer-first, calm under pressure attitude

Job at a glance

• Work location: Janakpuri, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — United Healthcare reviews applications regularly.