Chat Support Executive

United Healthcare wants to bring on a Chat Support Executive for its Janak Puri, Delhi team. 2 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, Complaint handling, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Pay and perks

Compensation: ₹10,000 – ₹20,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.

Quick facts

• Location: Janak Puri, Delhi, Delhi
• Openings: 2
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by United Healthcare.