Chat Support Executive

Join United Healthcare as a Chat Support Executive in Janakpuri, Delhi. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Typing speed, Hindi and English, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone patient and polite

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Janakpuri, Delhi, Delhi
• Employment type: Full time
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with United Healthcare.