Customer Care Associate

Vedant Enterprises wants to bring on a Customer Care Associate for its Swargate, Pune team. No experience? You can still apply. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Need To Explain Details To Customers. Type : Domestic, International | Languages : Malayalam, Gujarati, Tamil, Telugu, Punjabi, Kannada, Bengali, Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, International, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, International
• Languages: Malayalam, Gujarati, Tamil, Telugu, Punjabi, Kannada, Bengali, Marathi, Hindi, English
• You are patient and customer-first

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Job details

• Work location: Swargate, Pune, Maharashtra
• Employment type: Full time
• Work type: On-site
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Vedant Enterprises.