Customer Care Associate (Cca)

Join VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) as a Customer Care Associate (Cca) in Whitefield, Bengaluru. Freshers can apply. The team is filling 30 vacancies. You can earn up to ₹20,000/month.

Employer’s description

- Handle Inbound/Outbound Calls Professionally And Provide Information About Products/Services.- Identify Customer Needs, Clarify Information, And Close Sales.- Maintain A High Level Of Customer Satisfaction Through Effective Problem-Solving.- Achieve Sales Targets And Goals As Set By The Company. Type : Domestic | Languages : Tamil, Kannada, Hindi, English

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Kannada, Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Tamil, Kannada, Hindi, English
• You are customer-first and polite

Position details

• Location: Whitefield, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs).