Customer Care Associate

Join Vijay kumar (Krishna Enterprises) as a Customer Care Associate in Sector 18 - Gurgaon, Delhi. The pay goes up to ₹22,000/month. No experience? You can still apply. There are 10 open positions.

In the employer’s words

Respond To Customer Queries And Provide Solutions To Their Concerns In A Timely Manner.Handle Customer Escalations And Ensure Satisfaction By Resolving Issues Effectively.Maintain A Positive And Professional Demeanor In All Interactions With Customers.Organize And Prioritize Tasks To Ensure Efficient Service Delivery. Type : Domestic, Inbound, International | Languages : Hindi, English

Salary

You will be paid ₹16,000 – ₹22,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International
• Good English
• Freshers can apply
• Type: Domestic, Inbound, International
• Languages: Hindi, English
• Someone customer-first and patient

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Vijay kumar (Krishna Enterprises).